Feel the fog – and do it anyway

It's London, but not as we know it

A foggy day (as it happens, in London town) seems like a good day to start a blog series dealing with ‘knitting fog’ and, by a happy coincidence, an email arrived with the famous quote from self-help guru Susan Jeffers: ‘feel the fear and do it anyway’. This made me realise that I had been harbouring a degree of fear about starting this, so here goes…

Fear of fog

It may be an unusual thing to say but Continue reading “Feel the fog – and do it anyway”

Is superior service just Up In The Air?

I didn’t set out to theme this year’s blogs around films but as all consultants know, two data points make a trend, so maybe I’ll continue to do so (although I’m planning to see The Wolfman soon so that could be tricky). After finding a service message in The Road it’s much easier for me to find one in the latest George Clooney vehicle Up In The Air. But it’s one that challenged my own ideas of superior service.

Continue reading “Is superior service just Up In The Air?”