Some of last week’s less positive stories look like they could turn into long-running sagas, but there’s still some good ones amongst the purveyors of low-level annoyance – including a cautionary tale from the school of rock on how I let my own ‘customers’ down… Continue reading “My week in CX #3”
YouTube is a wonderful thing if you like to be distracted by random stuff from people that you like. Whilst rehearsing a choir part from a YouTube track by my local community choir the other night the suggested videos list threw up a thoroughly cringeworthy appearance by Frank Zappa on the Steve Allen Show on 4 March 1963. Cringeworthy it may be but it illustrates the way genuine innovators can often come up against ridicule when their ideas first appear.
In my attempts at bringing humour into my work, I – and I think I’m probably not the only one – have occasionally used the phrase ‘through the medium of interpretive dance’ as a shorthand for ‘out-there, wacky stuff in the business place’. Despite my love of aforesaid wackiness I’ve never actually been to a meeting or workshop where any form of dance was featured – until last night when I attended the excellent Knowledge Cafe run by Alida Acosta and accompanying tango dancers.